Beth Israel Lahey Hospital and Medical Center Travel Guide

Overview and Travel Assistance

Burlington, MA is situated 12 miles northwest of downtown Boston, at the intersection of Routes I-95/128, I-93, and 3. At the heart of New England, the local area is known for its history, educational institutions, and culture. Burlington’s town motto is “Where technology goes to work,” reflecting its reputation as a hub for that industry. Shopping is also a focal point, with 3rd Ave, Wayside Commons, and the second largest shopping center in Massachusetts, the Burlington Mall, where “Paul Blart: Mall Cop” (starring Kevin James) was filmed. Burlington’s weather is seasonal, with typically cold and snowy Winters, rainy but beautiful Springs, hot and humid Summers, and spectacular Falls with cooler temperatures and stunning leaves. 

To learn the basics for Lahey HCM Center patients and visitors, click here. For a deep dive into all of your travel and housing options, expand each of the categories provided on this page. To dig into local lodging, including hotels and short-term rentals, scroll down, and click on the tab of your choice.


General tips


  • Use points from credit cards or other loyalty programs to cover some or all of your travel costs.
  • Sign up for loyalty programs with credit cards, airlines, and hotels in order to earn points for your travel. This is particularly useful if you know you will be visiting your COE multiple times and can continue to accrue those points.
  • Considering joining AAA. Members receive excellent discounts, especially at hotels.

Concierge services 

  • Lahey Concierge Services provides information on transportation, lodging, amenities, and restaurants. They are located on the fourth floor of the main hospital building, near the central elevators, and are open Monday through Friday, 9 a.m. to 5 p.m.

 

Lori Fund 

  • The HCMA Lori Fund will provide micro travel grants to HCM patients traveling to an HCMA-recognized Center of Excellence for care or HCM patients traveling to a facility for heart transplant care. Awards up to $600.00 are available per calendar year. 


Getting to Lahey Hospitaland Medical Center

Air Travel


International Airports within 100 miles

Domestic Airports within 100 miles

  • Manchester-Boston Regional Airport (MHT) in Manchester, NH is 42 miles from Burlington.
  • Worcester Regional Airport (ORH) in Worcester, MA is 50 miles from Burlington.
  • Hanscom Field (BED) in Bedford, MA offers limited commercial service and serves private and corporate aircraft.
  • Angel Flight East (215-358-1900) provides free air transportation to qualified patients and their families by arranging flights to distant medical facilities.
  • MiracleFlights (800-359-1711) provides free flights to those in need of life-changing medical care not available in their local communities.

Car

East-West highway routes: Interstate 90, Route 2

North-South highway routes: Route 3, Interstate 93, Interstate 95/Route 128


Approximate driving times to Burlington are:

  • 45 minutes from Boston
  • 1 hour from Concord, NH
  • 4 hours from New York City

Rental car

Train

  • Amtrak Downeaster service stops at Anderson/Woburn Regional Transportation Center at 100 Atlantic Ave, Woburn MA, 01801
  • Amtrak service stops at South Station in Boston
  • Use MBTA Express Bus 354 to Burlington (does not stop at the hospital)

Bus

Ground Services


Getting Around Boston and Lahey Hospital & Medical Center

COE-affiliated shuttle

  • Complimentary wheelchair capable on-demand and curbside main campus shuttle services 365 days a year.
  • Monday–Friday, 4:45 am–10:00 pm
  • Weekend and Holiday, 6:30 am–10:00 pm

Hospitality Shuttle-to and from local attractions


Walking

  • The Cleveland Visitor’s Center says “According to Walk Score, a popular internet site for ranking pedestrian-friendly cities, Downtown Cleveland is considered a 'walker’s paradise.'" Most attractions in Downtown Cleveland can be reached within a 20-minute walk. Downtown Cleveland is approximately 4 miles from the Cleveland Clinic Main Campus.

Rental car


In Downtown Cleveland

Car service, taxi, or rideshare

  • Car Services
  • Taxis - AmeriCab (216-881-1111), Cleveland's Premier Cab Company 
  • Uber or Lyft - Download these rideshare apps to your phone to see local rates and services

Public transportation

Download the RTA app and see everywhere the RTA will take you, including connections to the airport.


Bicycle share/bike lanes or paths


Navigating the Cleveland Clinic


Cleveland Clinic Hypertrophic Cardiomyopathy Center is located at the 

J Building - Sydell & Arnold Miller Family Pavilion, 9500 Euclid Avenue, Cleveland, OH 44195. 


Go to the Heart, Vascular & Thoracic Institute (Miller Family), Desk J1 - 5.


Parking 

  • P1 Parking Garage at 9211 Euclid Avenue, Cleveland, OH 44195.
  • Valet parking is available for $12 in front of the J Building main campus entrance.

Campus buildings and maps 

On-site Walking Directions

  • “Red Coats” (staff members in red jackets or vests) are available to help you get to your appointments and navigate around the Clinic.

Accessibility & Amenities

Accessibility


Language Access Services

 - Services for Non-English Speakers and for Deaf and Hard of Hearing Individuals


Safety Escorts (216-444-2250)

 - Police and security officers available 24/7/365

 - “Red Coats” (staff members in red jackets or vests) are available to help you get to your appointments and navigate around the Clinic. They have wheelchairs available.

 - Call 216-444-2754 for a Lift Team. They assist patients with mobility challenges. You can pre-arrange this service. Please allow extra time. 

 - Handicapped Parking is available in all Parking areas. Valet parking is available 24/7, and they have wheelchairs available. Call 516-444-2255 with parking inquiries.

 - Library for the Blind and Physically Disabled



Amenities

  • Pharmacies located at Cleveland Clinic
  • CVS,  8000 Euclid Avenue, Cleveland, OH 44103 (216-21-4000)
  • Walgreens, 10001 Chester Avenue, Cleveland, OH 44106  B (216-416-7680)

Post Office



Shopping area (ex: Target, Walmart, Mall, etc.)



Hotels and Lodging

Lodging 


There are plenty of lodging options in Cleveland, OH. Some are clustered around the Cleveland Clinic, while many others are closer to the Rock & Roll Hall of Fame and the sporting arenas. 



A few items of note:


The Hypertrophic Cardiomyopathy Center is located at the J Building - Sydell & Arnold Miller Family Pavilion, 9500 Euclid Avenue., Cleveland, OH 44195. 


The following services are available if you need durable medical equipment at your lodging location:



Hotels:


The annual average nightly hotel room rate in Cleveland, OH (excluding taxes) is $15037 in 20243.


There are 3 Preferred Partner hotels on the Cleveland Clinic’s Main Campus, all of which offer complimentary shuttle service and patient room rates.


There are also other specialized accommodation options. 


Many lodging options that do not include a kitchenette do have refrigerators and/or microwaves available to guests. You may need to request them in advance.


We’ve researched some HCM patient-friendly amenities you may wish to take advantage of, including patient pricing discounts, connecting rooms, kitchenettes, and the availability of recliners. 


****


We hope you’ll use the list below to assist in your hotel search:


The Intercontinental Hotel Cleveland (216-707-4100)

4-star hotel; Special patient rates available daily and weekly. Recliners can be requested at reservation but are not guaranteed. They do have some lower beds. Connecting rooms are available but not guaranteed. A few suites have small kitchenette areas (price is higher than regular rooms). They have wheelchairs available for use.

  • Cleveland Clinic Preferred Partner Hotel
  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Kitchenette
  • Handicap Accessible
  • Connected Walkway to Cleveland Clinic
  • Courtesy Clinic Shuttle
  • TripAdvisor Top 5 Reviews
  • Google Top 5 Reviews

The Intercontinental Suites Hotel (216-707-4300)

4-star hotel; Special patient rates available daily, weekly, and monthly. PURE Allergy Friendly rooms available. Recliners are subject to availability (put in request at time of reservation, but not guaranteed). Connecting rooms are available (1 King room and 1 Double room, some King rooms are wheelchair accessible) but not guaranteed. Suites have kitchenettes, other rooms do not.

  • Cleveland Clinic Preferred Partner Hotel
  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Kitchenette
  • Handicap Accessible
  • Courtesy Clinic Shuttle
  • TripAdvisor Top 5 Reviews
  • Google Top 5 Reviews


Holiday Inn Cleveland Clinic (216-707-4200)

3-star hotel; Special patients rates available daily, weekly, and monthly. Reclining chairs are in all rooms. Connecting rooms are available but not guaranteed. Kitchenettes in most rooms.

  • Cleveland Clinic Preferred Partner Hotel
  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Kitchenette
  • Handicap Accessible
  • Courtesy Clinic Shuttle

Drury Plaza Hotel Cleveland Downtown (216-357-3100)

3-star hotel; They usually offer patient discounts, but they depend on occupancy level and blackout dates, so not every date will apply. Connecting rooms are available but not guaranteed. 

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • TripAdvisor Top 5 Reviews
  • Google Top 5 Reviews


Comfort Inn Downtown (216-861-0001)

2-star hotel; Guaranteed patient rate of $85 plus tax, includes free parking, free shuttle to the Clinic, and free breakfast (need to show appointment confirmation letter at check-in). Connecting rooms are available but not guaranteed.

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • Courtesy Clinic Shuttle

Glidden House (216-231-8900)

3-star hotel; Discounts vary by date (there may be blackout dates). Connecting rooms are available but not guaranteed.

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • Google Top 5 Reviews

Short-term rentals


Short-term rentals are available in the Cleveland area, and the list below includes sole occupancy/single unit properties near the Cleveland Clinic, some of which have one or more accessibility features. Review each individual listing for specifics.


Cleveland Mt. Pleasant Colonial

Average review (1-5): 4.93

House

Kitchen

Onsite parking


Heart of Downtown Cleveland | Amenities galore

Average review (1-5): 4.76

Apartment/Condo

Onsite laundry

Kitchen

Onsite parking


Lovely Modern 1 Bedroom Apartment Near Downtown

Average review (1-105): 10

Apartment/Condo

Onsite laundry

Kitchen

Onsite parking



Item Link

Food & Tourism

Places To Eat

Download these food delivery apps to your phone to see local rates and services

  • Grub Hub
  • Doordash
  • Postmates
  • Uber Eats
  • EatStreet


Tourist/Recreational Destinations


Visitor Information

Outdoor Activities/Scenic hiking/trails

Museums and galleries

Attractions

Sports

Gardens

Performing arts


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Travel information is provided through a collaboration between The Hypertrophic Cardiomyopathy Association and Reasonable Accommodations LLC.


The HCMA and Reasonable Accommodations will make their best effort to keep the Patient Travel Planning Guide as current as possible. The HCMA cannot give any guarantees with regard to the prices, opening times, and availability of any specified facilities. Additionally, just because facilities are mentioned does not necessarily mean that these will always be available. Changes may also have been made to the specified prices, opening times, and availability.