Cleveland Clinic Foundation - Adult  Travel Planning Guide

Overview and Travel Assistance


Cleveland is a vibrant midwestern city, located in the northeast part of Ohio on the southern shore of Lake Erie. Local attractions include: The Rock and Roll Hall of Fame; Playhouse Square performing arts center; The Cleveland Museum of Art; Cleveland Botanical Garden; and the Cleveland Clinic itself. Major sports teams, with stadiums just a few miles from the Clinic, are the Browns (football), Cavaliers (basketball), and Guardians (baseball). 


Visitors to Cleveland should expect seasonal weather. Winters are cold, cloudy, and often snowy, with average temperatures in the 30s. Summer temperatures regularly reach into the 80s, while Spring and Fall are more temperate. Don’t forget to check the weather a few days before you visit.


Click here for an overview of traveling to the Cleveland Clinic. For a deep dive into all of your travel and housing options, expand each of the categories provided on this page. To dig into local lodging, including hotels and short-term rentals, scroll down, and click on the tab of your choice.


General tips

Use points from credit cards or other loyalty programs to cover some or all of your travel costs.


Sign up for loyalty programs with credit cards, airlines, and hotels in order to earn points for your travel. This is particularly useful if you know you will be visiting your COE multiple times and can continue to accrue those points.


Considering joining AAA. Members receive excellent discounts, especially at hotels.


Conceirge Services

Phone: 216-445-5580  

Email: medicalconcierge@ccf.org 


American Express Global Business Travel is a full-service travel bureau offers airline, lodging and car rental reservations

Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.  Phone: 216-444-2564    

Email: GBTCLINICTRAVEL@AMEXGBT.COM


Lori Fund 

The HCMA Lori Fund will provide micro travel grants to HCM patients traveling to an HCMA-recognized Center of Excellence for care or HCM patients traveling to a facility for heart transplant care. Awards up to $600.00 are available per calendar year. 


To see all five tabs below on mobile, scroll to the right.

Getting to & Getting Around Cleveland

Getting Around  Cleveland


COE-affiliated shuttle

  • Complimentary wheelchair capable on-demand and curbside main campus shuttle services 365 days a year.
  • Monday–Friday, 4:45 am–10:00 pm
  • Weekend and Holiday, 6:30 am–10:00 pm

Hospitality Shuttle-to and from local attractions


Walking

  • The Cleveland Visitor’s Center says “According to Walk Score, a popular internet site for ranking pedestrian-friendly cities, Downtown Cleveland is considered a 'walker’s paradise.'" Most attractions in Downtown Cleveland can be reached within a 20-minute walk. Downtown Cleveland is approximately 4 miles from the Cleveland Clinic Main Campus.

Rental car

In Downtown Cleveland


Car service, taxi, or rideshare

  • Car Services
  • Taxis - AmeriCab (216-881-1111), Cleveland's Premier Cab Company 
  • Uber or Lyft - Download these rideshare apps to your phone to see local rates and services

Public transportation



Bicycle share/bike lanes or paths


Navigating the COE & Accessibility

Navigating the Cleveland Clinic


Cleveland Clinic Hypertrophic Cardiomyopathy Center is located at the 

J Building - Sydell & Arnold Miller Family Pavilion, 9500 Euclid Avenue, Cleveland, OH 44195.


Go to the Heart, Vascular & Thoracic Institute (Miller Family), Desk J1 - 5.


Parking 

  • P1 Parking Garage at 9211 Euclid Avenue, Cleveland, OH 44195.
  • Valet parking is available for $12 in front of the J Building main campus entrance.

Campus buildings and maps 

On-site Walking Directions

  • “Red Coats” (staff members in red jackets or vests) are available to help you get to your appointments and navigate around the Clinic.

Accessibility


Language Access Services

 - Services for Non-English Speakers and for Deaf and Hard of Hearing Individuals


Safety Escorts (216-444-2250)

 - Police and security officers available 24/7/365

 - “Red Coats” (staff members in red jackets or vests) are available to help you get to your appointments and navigate around the Clinic. They have wheelchairs available.

 - Call 216-444-2754 for a Lift Team. They assist patients with mobility challenges. You can pre-arrange this service. Please allow extra time. 

 - Handicapped Parking is available in all Parking areas. Valet parking is available 24/7, and they have wheelchairs available. Call 516-444-2255 with parking inquiries.

 - Library for the Blind and Physically Disabled


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Hotels and Lodging

Lodging 


There are plenty of lodging options in Cleveland, OH. Some are clustered around the Cleveland Clinic, while many others are closer to the Rock & Roll Hall of Fame and the sporting arenas. 



A few items of note:


The Hypertrophic Cardiomyopathy Center is located at the J Building - Sydell & Arnold Miller Family Pavilion, 9500 Euclid Avenue., Cleveland, OH 44195. 


The following services are available if you need durable medical equipment at your lodging location:


Hotels

The annual average nightly hotel room rate in Cleveland, OH (excluding taxes) is $15037 in 20243.


There are 3 Preferred Partner hotels on the Cleveland Clinic’s Main Campus, all of which offer complimentary shuttle service and patient room rates.


There are also other specialized accommodation options. 


Many lodging options that do not include a kitchenette do have refrigerators and/or microwaves available to guests. You may need to request them in advance.


We’ve researched some HCM patient-friendly amenities you may wish to take advantage of, including patient pricing discounts, connecting rooms, kitchenettes, and the availability of recliners. 


****


We hope you’ll use the list below to assist in your hotel search:


The Intercontinental Hotel Cleveland (216-707-4100)

4-star hotel; Special patient rates available daily and weekly. Recliners can be requested at reservation but are not guaranteed. They do have some lower beds. Connecting rooms are available but not guaranteed. A few suites have small kitchenette areas (price is higher than regular rooms). They have wheelchairs available for use.

Cleveland Clinic Preferred Partner Hotel

  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Kitchenette
  • Handicap Accessible
  • Connected Walkway to Cleveland Clinic
  • Courtesy Clinic Shuttle
  • TripAdvisor Top 5 Reviews
  • Google Top 5 Reviews

The Intercontinental Suites Hotel (216-707-4300)

4-star hotel; Special patient rates available daily, weekly, and monthly. PURE Allergy Friendly rooms available. Recliners are subject to availability (put in request at time of reservation, but not guaranteed). Connecting rooms are available (1 King room and 1 Double room, some King rooms are wheelchair accessible) but not guaranteed. Suites have kitchenettes, other rooms do not.

Cleveland Clinic Preferred Partner Hotel

  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Kitchenette
  • Handicap Accessible
  • Courtesy Clinic Shuttle
  • TripAdvisor Top 5 Reviews
  • Google Top 5 Reviews

Holiday Inn Cleveland Clinic (216-707-4200)

3-star hotel; Special patients rates available daily, weekly, and monthly. Reclining chairs are in all rooms. Connecting rooms are available but not guaranteed. Kitchenettes in most rooms.

Cleveland Clinic Preferred Partner Hotel

  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Kitchenette
  • Handicap Accessible
  • Courtesy Clinic Shuttle

Drury Plaza Hotel Cleveland Downtown (216-357-3100)

3-star hotel; They usually offer patient discounts, but they depend on occupancy level and blackout dates, so not every date will apply. Connecting rooms are available but not guaranteed. 

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • TripAdvisor Top 5 Reviews
  • Google Top 5 Reviews

Comfort Inn Downtown (216-861-0001)

2-star hotel; Guaranteed patient rate of $85 plus tax, includes free parking, free shuttle to the Clinic, and free breakfast (need to show appointment confirmation letter at check-in). Connecting rooms are available but not guaranteed.

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • Courtesy Clinic Shuttle

Glidden House (216-231-8900)

3-star hotel; Discounts vary by date (there may be blackout dates). Connecting rooms are available but not guaranteed.

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • Google Top 5 Reviews

Short-term rentals


Short-term rentals are available in the Cleveland area, and the list below includes sole occupancy/single unit properties near the Cleveland Clinic, some of which have one or more accessibility features. Review each individual listing for specifics.


Cleveland Mt. Pleasant Colonial

Average review (1-5): 4.93

House

Kitchen

Onsite parking


Heart of Downtown Cleveland | Amenities galore

Average review (1-5): 4.76

Apartment/Condo

Onsite laundry

Kitchen

Onsite parking


Lovely Modern 1 Bedroom Apartment Near Downtown

Average review (1-105): 10

Apartment/Condo

Onsite laundry

Kitchen

Onsite parking



Places to Eat & Amenities

Places To Eat


Grocery Stores

  • ALDI, 7500 Euclid Avenue, Cleveland, Ohio 44103 (888-463-1066)

Delivery Services 

Download these food delivery apps to your phone to see local rates and services

  • Grub Hub
  • Doordash
  • Postmates
  • Uber Eats
  • EatStreet

Amenities

  • Pharmacies located at Cleveland Clinic
  • CVS,  8000 Euclid Avenue, Cleveland, OH 44103 (216-21-4000)
  • Walgreens, 10001 Chester Avenue, Cleveland, OH 44106  B (216-416-7680)

Post Office

United States Postal Service (216-791-8435) 1950 E 101st Street, Cleveland, OH 44106-9998


Shopping area (ex: Target, Walmart, Mall, etc.)



Tourism & Recreational Destimations

Tourism/Recreational Destinations


Visitor Information


Outdoor Activities/Scenic hiking/trails


Museums and galleries


Attractions


Sports


Gardens


Performing arts

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Travel information is provided through a collaboration between The Hypertrophic Cardiomyopathy Association and Reasonable Accommodations LLC.

The HCMA and Reasonable Accommodations will make their best effort to keep the Patient Travel Planning Guide as current as possible. The HCMA cannot give any guarantees with regard to the prices, opening times, and availability of any specified facilities. Additionally, just because facilities are mentioned does not necessarily mean that these will always be available. Changes may also have been made to the specified prices, opening times, and availability.