Cleveland Clinic Travel Guide

Overview and Travel Assistance

Cleveland is a vibrant midwestern city, located in the northeast part of Ohio on the southern shore of Lake Erie. Local attractions include: The Rock and Roll Hall of Fame; Playhouse Square performing arts center; The Cleveland Museum of Art; Cleveland Botanical Garden; and the Cleveland Clinic itself. Major sports teams, with stadiums just a few miles from the Clinic, are the Browns (football), Cavaliers (basketball), and Guardians (baseball). 


Visitors to Cleveland should expect seasonal weather. Winters are cold, cloudy, and often snowy, with average temperatures in the 30s. Summer temperatures regularly reach into the 80s, while Spring and Fall are more temperate. Don’t forget to check the weather a few days before you visit.


Click here for an overview of traveling to the Cleveland Clinic. For a deep dive into all of your travel and housing options, expand each of the categories provided on this page. To dig into local lodging, including hotels and short-term rentals, scroll down, and click on the tab of your choice.


Travel Assistance


General tips

  • Use points from credit cards or other loyalty programs to cover some or all of your travel costs.
  • Sign up for loyalty programs with credit cards, airlines, and hotels in order to earn points for your travel. This is particularly useful if you know you will be visiting your COE multiple times and can continue to accrue those points.
  • Considering joining AAA. Members receive excellent discounts, especially at hotels.
  • Cleveland Clinic does provide travel assistance for patients and can help with parking, lodging, and transportation. 
  • Concierge services                                      Phone: 216-445-5580                                       Email: medicalconcierge@ccf.org 
  • American Express Global Business Travel is a full-service travel bureau offers airline, lodging and car rental reservations                     Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.                                                                           Phone: 216-444-2564                                     Email: GBTCLINICTRAVEL@AMEXGBT.COM 

Lori Fund 


The HCMA Lori Fund will provide micro travel grants to HCM patients traveling to an HCMA-recognized Center of Excellence for care or HCM patients traveling to a facility for heart transplant care. Awards up to $600.00 are available per calendar year. 



Getting to Mayo Clinic

Air Travel


International Airports within 100 miles


Domestic Airports within 100 miles

Angel Flight East (215-358-1900) provides free air transportation to qualified patients and their families by arranging flights to distant medical facilities.


Miracle Flights (800-359-1711) provides free flights to those in need of life-changing medical care not available in their local communities.


Car

  • East-West highway routes: Interstate 90
  • North-South highway routes: RoutesT 71 and 77

Approximate driving times to Cleveland are:

  • 2 hours from Pittsburgh, PA
  • 2 hours 30 minutes from Detroit, MI
  • 3 hours 30 minutes from Fort Wayne, IN

Rental car


In Downtown Cleveland

At Cleveland Hopkins International Airport


Train


The Cleveland, OH station at 200 Cleveland Memorial Shoreway, Cleveland, OH 44114, is served by two train routes, the Capitol Limited route, and the Lake Shore Limited route via Amtrak.


Bus


Greyhound Bus serves Cleveland bus station at 1465 Chester Ave. Cleveland, OH 44114 (216-781-0520)





Getting Around Rochester & Mayo Clinic

Getting Around  Rochester


It is relatively easy to navigate Rochester, MN, as there are many available forms of transportation. Start clicking on this map to get around Mayo. Click on this map for getting around Mayo  or click on this map for getting around Rochester for an overview. Below are some specifics:


Skyway/Subway System

  • Climate-controlled pedestrian skyway and underground walkway

COE-affiliated shuttle

  • “Mayo Clinic provides a free shuttle service for patients and guests between the Gonda Building (downtown) and Saint Mary’s Campus.” 

Rental car


Car service, taxi, or rideshare

Download these rideshare apps to your phone to see local rates and services


Public transportation

          - Local bus system


Bicycle share/bike lanes or paths


Ground Services


Navigating the COE Facility


The Mayo Clinic’s main address is located at:

200 First Street SW

Rochester, Minnesota 55905

Phone: 507-284-2511 (main line)


Campus buildings and maps

  • The Mayo Clinic provides downloadable pdfs and links to Google Maps for each of the main locations for their doctors’ offices and hospitals.
  • Parking is available at a number of ramps and surface lots near both the Downtown Campus and the Saint Mary’s Campus. A “ramp” is a parking garage. The ramps for the Downtown Campus are connected to each other and to the Mayo Clinic buildings via pedestrian subways so you don’t have to go outside.
  • Click here for additional information on parking in Rochester, MN. 

Accessibility & Amenities

Accessibility


The Mayo Clinic is among the most wheelchair-friendly destinations you can find, and they offer accessibility services for all special needs and disabilities. Their services include patient escorts, wheelchairs, strollers, handicap-accessible parking, hearing-impaired services, and accessible restrooms.



Amenities


Post Office

  • City Station Boxing Post Office (800-275-8777) 102 Broadway Avenue S, Ste 100, Rochester, MN 55904

Shopping areas in the skyway/subway system




Hotels and Lodging

Lodging 


There is no shortage of available hotels and short-term rentals in the Rochester, MN area, so your choice of where to stay depends largely on your preferences. Start here for an overview.


A few items of note:

  • The Center of Excellence itself is located in the Mayo building at 200 1st Avenue SW on the Main Campus in Downtown Rochester. Many surgeries and procedures are done at the hospital on the Saint Mary’s Campus. You may want to select lodging that is closer to one or the other. There is a free shuttle that travels back and forth between the two.
  • Anderson Wheelchair Rentals (507-512-7899) is a great source for medical equipment and supply rentals, such as reclining chairs, adjustable beds, and bathroom safety items, and they deliver to most of the local hotels.

Hotels:


The annual average nightly hotel room rate in Rochester, MN (excluding taxes) is $133 in 2024.


To begin your hotel search, click here, and set the filters on the left to search for all of the typical amenities you seek. Outside of the usual filters such as free parking, free continental breakfast, and hi-speed wireless internet, there are Mayo Clinic-specific filters available. We’ve pre-filtered a few of them for you here:

We’ve also researched some HCM patient-friendly amenities you may wish to take advantage of, including patient pricing discounts, connecting rooms, kitchenette, and the availability of recliners. Many lodging options that do not include a kitchenette do have refrigerators and/or microwaves available to guests. You may need to request them in advance.


We hope you’ll use the list below to assist in your hotel search:


Best Western Rochester (507-289-8866)

3-star hotel; 10% discount for Mayo Clinic patients; call in advance to request the medical reclining chair; connecting rooms are available but not guaranteed.

  • COE Discount Available
  • Recliner Available
  • Connecting Rooms Available
  • Handicap Accessible
  • Courtesy Clinic Shuttle

EVEN Hotels Rochester-Mayo Clinic Area, an IHG Hotel (507-322-6317)

3-star hotel; A "Wellness Hotel." Patient discount fluctuates based on availability. Located next door to Anderson Wheelchair Rentals. Connecting rooms available but not guaranteed. EVEN is located in the same building as Staybridge Suites.

  • COE Discount Available
  • Connecting Rooms Available
  • Handicap Accessible
  • Courtesy Clinic Shuttle
  • Google Top 5 Reviews


Item Link

Food & Tourism

Places To Eat

COE Cafeterias

  • Downtown campus - The patient and visitor cafeteria is located on the street level of the Eisenberg Building. It serves breakfast, lunch and dinner. The cafeteria is open from 7:00 a.m.- to 7:00 p.m. every day, including holidays. Visitors are welcome to have patients join them in the patient cafeteria.
  • The Skylight Commons in the subway level of the Mayo Building also serves breakfast and lunch, and is open from 7:00 am to 2:00 pm every day.

St Mary's campus


  • The patient and visitor cafeteria is on the main floor of the Francis Building. It features a complete breakfast menu, hot entrees, pizza, grilled and deli sandwiches, soups, salad bar and desserts. All food is available for takeout.
  • The Saint Marys Campus visitor cafeteria is open seven days a week from 7:00 am - 7:00 pm

Grocery Stores

  • People's Food Co-op, 519 1st Avenue SW, Rochester, MN 55902 (507-289-9061)
  • Eagle Store, 23 2nd Street SW, Rochester, MN 55902 (507-282-5266)
  • HyVee, Barlow Plaza, 1315 6th Street NW, Rochester, MN 55901 (507-288-8233)

Delivery Services

Download these food delivery apps to your phone to see local rates and services:

  • Grub Hub/Seamless
  • Doordash
  • Postmates
  • Uber Eats
  • EatStreet

Tourist/Recreational Destinations


Visitor Information


Attractions

Sports

Seasonal

Outdoor Activities/Scenic hiking/Trails

Parks and Playgrounds

Historic Sites

Museums and Galleries


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Travel information is provided through a collaboration between The Hypertrophic Cardiomyopathy Association and Reasonable Accommodations LLC.


The HCMA and Reasonable Accommodations will make their best effort to keep the Patient Travel Planning Guide as current as possible. The HCMA cannot give any guarantees with regard to the prices, opening times, and availability of any specified facilities. Additionally, just because facilities are mentioned does not necessarily mean that these will always be available. Changes may also have been made to the specified prices, opening times, and availability.