Doctor treat me badly and unprofessional, what can I do??

[blazinspirit]

So I got sick again and I was at walmarts, just walked in to buy a few things and I never made it past the baskets. My heart went out of rythm very fast with a high heart rate. I stood around for a few minutes thinking it would slow down and convert. After those few minutes nothing got better so I went to the front of the store and sat down and rested and asked another lady to use her phone, as I could not walk from the chest pain and dizziness was so bad. I took my pulse from my neck, being I couldn't find a strong pulse in my wrist and it was 135 bpm at rest and called 911. I got to the hospital and they gave me an IV and cardiozem through it to convert my heart and slow it down. At some point my heart converted into sinus tach from afib, then afib back to sinus for just a few minutes (as my heart was fighting conversion) then I ended back up in afib with a drip added to my IV of the cardiozem and I was admitted to the hospital to get a cardioversion on sunday morning. All a long I received morphine for [ain management and I also has some very low BP, dropping around 86/50's and then to 78/20 when that happened they put my head towards the floor and pushed fluids in fast to raise it more to my norm of 90's/60's somewhere.
So this is where things get even more heart wrenching.. The doctor I seen who is in with my cardiologist who he was on call for came in the morning and this is what he had to say to me:
" I HAVE BEEN ALL THROUGH THIS HOSPITAL LOOKING FOR YOU, STOPPING BY RECOVERY, THEN HERE AND IT IS 8:30 AND YOUR CARDIOVERSION AT 8:45 AND THE NURSES AND STAFF HASN'T EVEN GOT YOU READY. I HAD TO REARRANGE MY SCHEDULE TO COME HERE FOR YOU AND NOTHINGS READY AND I DON'T KNOW IF I WILL BE ABLE TO WAIT TO DO THIS TODAY. * ALL ALONG HE'S VENTING ON ME AND THROWING HIS HANDS UP IN THE AIR. HE ALSO TELLS ME THAT HE RECOMMENDS THAT I DO NOT GO BACK TO THAT HOSPITAL AND INSTEAD GO TO ANOTHER HOSPITAL THAT IS A PARTENER WITH THAT HOSPITAL.
HE ALSO GOES ON TO YELL ABOUT WHY THE CLEVELAND CLINIC HASN'T WENT AHEAD AND DONE THE SURGERY TO FIX THIS, ASKING ME WHY? I TOLD HIM I DIDN'T KNOW WHY, OTHER THAN THE FACT THAT THERE IS A WAITING LIST.
AFTER THIS HE STARTS GOING THROUGH MY CHART LOOKING FOR MY INSURANCE AND ASKED ME WHO DO WE NEED TO CALL TO GET PRIOR AUTH. TO PAY THE BILL AND I TOLD HIM I HAD NONE AND HE THEN ASKED ME WHO'S THEN PAYING FOR THIS AND I TOLD HIM IT WAS OUT OF MY POCKET. HE LEAVES THE ROOM."
After this the head nurse rushes to get me up stairs and ready and I break down and start crying for he is taking all of his fustrations out on me and yelling at me about the staff and nurses at this hospital. I was having more chest pain and tension. I did get my cardioversion and calmed down. I did file a complaint with the hospital and all agree that the doctor was wrong to do this to me.
My doctor just now called and told me that doctor treated me wrong and he feels bad that this happened to me and he is not worried about how much he's being paid.
*also I may end up having to deal with this doctor again, as I often end up at the hospital er with chest pain and afib, needing cardioversions about every 2-3 weeks.
* I think nobody should be treated this way and my complaint may help other patients from being treated wrongly.
*the hospital and doctors all said he was out of line, to take his or the hospitals problems out on a cardiac patient or to stress me about payment.
* it is a big deal to me, and caused me a lot more chest pain from stress that I did not need. Everyone does have bad days, but controlling ones attitude in an already difficult situation is important and knowing who needs to be yelled at.
* I have dealt with this doctor and his attitude many times in the past in the same situation, needing cardioversions in the hospital. If he doesn't want to deal with my problems he can turn me away and leave someone else to treat me. If possiable, I have already made know I do not wish to be treated by him.
I have filed a complaint with the hospital social services. To important to me to drop, for my care and care of others who will cross his path.

[Cynaburst]

Honestly, I would let it go. You already told your doctor, so I assume you won't have to deal with this guy again. There is no point in making a bad situation worse. It just sounds like this guy was a jerk and was having a bad day. It happens to even the best doctors. It is probably best for you to just put it behind you and try not to see that doctor again.

[Midge Rollins]

You have taken the proper steps and I am sure the hospital wil file a complaint against his behavior. Hopefully, you will not cross paths. Unfortunately, there are poor bedside physicians out there.

[LindaG]

It's a shame that this doctor treated you so poorly. But, what you must do is let go of all the negative energy that you are using on this jerky doctor and focus on your health. You must stay positive and just chalk it up to a person who has poor manners.
You filed your complaint...let the others take care of IT...and YOU take care of YOURSELF!
Good luck. Feel better.
Linda G

[shirleymahoney]

I know how you feel hun, but don't let this jerk set you back into a-fib he is not worth it, but it does make you wonder what has happened in this guys life to make him the way he is you take care

Shirley

[Cynaburst]

I just wanted to say that I agree with what the other posters have said, but I am not sure that my first post makes that clear. What I meant to say was not to let the bad feelings you have for this doctor and his behavior continue to affect you. It is not worth it. Focus on you feeling good and putting this bad experience behind you. Any energy put into retribution will just make you continue to feel bad. That is why I would just let it go and go on with your life, making sure not to deal with this doctor again.

I was not making excuses for him, although it might have sounded like it.

[Reenie]

I know you have to get past this and start feeling better and that you hope to never see him again. However, if it were me or one of my family members I'd be so mad I'd do more than write to the hospital. I would contact the hospital administrator and file a formal complaint and take it as far as I could go. If his added stress had caused a more physical issue with you like an anxiety induced trauma of some sort he would be liable. Just my opinion.

Reenie

[blazinspirit]

A formal complaint is what I did file. I have now done all that could be done and I will leave him be and let the hospital deal with him. I hope I won't cross his path again, but being as sick as I have been it's hard telling. If I ever get stuck with him in the hospital again and he says something wrong to me, I will kick him out of my room and request another doctor.

[Pam Alexson]

Now you're talkin! Advocate , Advocate... whenever something like this happens , give yorself opportunity to vent/ rant and do it appropriately to the right people. We will listen here, then follow up , write letters, make calls, just do it and remember you were not in the wrong , you did nothing wrong . HE was OUT OF LINE and BIG WRONG.. shame on him!!

Feel better, it is something many of us have had a taste of at least one time in our HCM journey.

Pam

[Cynaburst]

I just want to make one point here.....and maybe my opinion is the minority, but here it is for what it is worth (and keep in mind that I am an attorney, so for the 20 years I have been in this profession, I have seen alot of energy spent spinning wheels on issues that would have been better forgotten).

Sometimes, you have to just give doctors the benefit of the doubt. Now, I am not saying that they are justified in emotionally mistreating patients, or blowing up at them, but you know, they are people like everyone else. It always is fair to call the doctor directly on their behavior and have them explain themselves before you start reporting them and having them written up.

I can think of 2 incidents over the years where my own physicians who were doctors I saw over a long term and with whom I had established relationships, whom I trusted, just had bad days and happened to blow up at me. In both instances, these doctors (one a woman, and one a man) later apologized to me. One had just diagnosed a 23 year old woman with terminal cancer and was emotionally overcome; the other had the flu and felt crappy.

In any event, if I had not forgiven them both, I would have had to find new doctors who didn't know me and had no interest in my situation, whereas, I developed closer relationships with the ones I had, who are just human, after all.

O.K. I have said my piece. Getting walked on is not what I am asking for...a little human compassion and understanding is something that should even be accorded to doctors.

[Lisa Salberg]

This issue is not so much about a doctors poor behavior but the poor behavior of one human being to another. NO ONE should ever speak to a fellow human being in that manner and those who choose to have a career dealing with the public, as health care providers do, should be keenly aware of there actions, words and deeds.
Filing a complaint is the right thing to do and you may want to go beyond the hospital and file it with the state as well. Behavior like this is harmful to others and should not be permitted.
I am proud of you for taking a stand and seeing this threw.
Big hugs!
Lisa

[Reenie]

I also got the feeling from the tone of the original post that this wasn't the first time he had acted that way to patients. It's sad.

Reenie

[delfam]

I agree. Nobody needs to be treated that way.

[shirleymahoney]

I'm glad you turned him in way to go I need to do the same thing because my Dr. is very rude, he has went as far to say I would be cured if I would lose weight well you can ask my son which comes to this board that about 5 years ago I weighed 120 pounds, mind you I haven't been able to get around much, but I'm pushing myself big time, I cry all the time because the weight I have gained really bothers me, I'm glad you stood your ground and turned that joker in

Shirley

[Pam Alexson]

Absolutely! There is a difference between a doctor who is having what appears to be a bad day and one we have a lenghthy history with VS a doctor who has presented with a " DUMPING SYNDROME" of his own mis- managed anger, frustration and transference of such on the patient.

THE PATIENT , I say a second time THE PATIENT is exactly that and needs to be treated as such and with dignity not with disrespect at any time. The patient , is not a therapist or the doctors' superior( trust me, there is a superior somewhere there ). The doctors' code of practice/performance, is guided by hospital /superior oversight. There are boundries that were crossed , professionalism that was fractured and inappropriate behavior that occured here. Any method that will stop him from displacing his issues onto an unwitting victim ;his patient, should be followed.

Just recenly I found myself in a similar situation and after justifying back and forth, making allowances and analyzing the situation thoroughly. Yes and VENTING..LOUDLY! I wrote the letters and made the phone calls. I am no longer working in direct psychiatric care as the supervisor/ manager etc. I am a patient, medical patient, not a psychiatric patient... presently. Myself and ALL of us need to be treated as such; a patient, irregardless of our prior work, current work, future work or present percieved impression as a real good listener and someone who MIGHT understand the spontaneous ,outragious behavior that could erupt from a doctor who may be having a tough moment. WE should be exempt at all times from such an act of horror as Blazinspirit experienced.

Pam

[blazinspirit]

I did also file a complaint with the Ohio State Medical Board as well, I am now gonna leave all my complaints to be dealt with and focus on staying well for long as possiable.

[Janet]

I am so sorry you went through such a terrible ordeal. Hopefully your actions will make this doctor a better person to his patients. More importantly, how are you feeling now?

Be well, Janet

[blazinspirit]

I am ok today, thats what I tell everyone.lol
If I say much else, I durse myself into having another afib attack. A day can go beautifully and then bam I am sick again with no warning. Now I am just freaked out and scared about this surgery thats coming up.